User Manual
After opening the dedicated registration page, complete the email verification to successfully register.
Click on "Forgot Password?" in the middle of the login page to enter the password reset page. After email verification, reset your password and return to the login page.
2. Home Page
Users can use this feature to record the number of floors climbed. The system will automatically track it in the background without needing to activate the function. The performance will be displayed in statistical charts. The daily limit for stair climbing is ten leaves (equivalent to ten floors).
Upon installing the app, users will be prompted to enable location access and grant permissions, which must be set to "Always Allow" for this feature to function properly. (Without authorized access to location information, this feature will not work.)
These three features will activate the camera function, which can only be used after user authorization. After taking a photo, if the photo is confirmed to be correct, press the "Confirm" and "Upload Photo" buttons to upload the photo.
After uploading the photo, one leaf will be awarded. The daily limit for bringing own cutlery is one leaf (once per day), and the daily limit for a meat-free meal is one leaf (per meal).
To prevent photos that are unrelated to the subject, Custos will implement AI image recognition, supplemented by manual review of each photo. If a photo is determined to be invalid, the awarded leaf will be revoked.
Please ensure that camera access for the Custos app is set to "Always Allow", otherwise these features may not function properly.
Members can use this feature to record the time spent and distance covered while riding a bike. In version 2.3.0 of the app, automatic detection of user movement speed has been adjusted. If the speed is between 5 to 20 km/hr, the calculation will be automatically activated. Upon installing the app, users will be prompted to enable location access and grant permissions, which must be set to "Always Allow" for this feature to function properly. (Without authorized access to location information, this feature will not work.)
The following conditions determine whether the mileage is calculated:
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If the movement speed exceeds 5 km/hr but does not exceed 20 km/hr, the mileage calculation is activated.
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If the speed is below 5 km/hr for more than five minutes, the mileage calculation stops, and data up to five minutes before is settled and uploaded.
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The average speed of the entire distance should be between 10 km/hr to 20 km/hr; if it does not meet this range, it will not be calculated.
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If the speed exceeds 20 km/hr at any point, it is considered not to be riding a bike, and the mileage is not counted.
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If there is no speed exceeding 15 km/hr throughout the entire distance, it is considered to be possibly jogging or brisk walking, and the mileage is not counted.
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For every kilometer ridden, one leaf is rewarded, with a daily limit of three leaves.
After the successful installation and login to the app, and obtaining location authorization, background detection is automatically activated. There is no need to open the app subsequently; it will start or stop based on the above standards.
Members can use this feature to record the time spent and distance covered while using public transportation. Before starting the journey, activate this feature and press the "Start" button to initiate the location function. (If a dialog box appears regarding whether to enable location access or permissions, please select "Allow While Using App" and grant authorization; without authorized access to location information, this feature will not work.)
Please note that this feature only calculates data with speeds ranging from 20 to 80 km/hr; data with speeds outside this range will not be counted. Additionally, this feature primarily relies on GPS positioning, with cellular triangulation as a supplementary method. While buses and other forms of public transportation can be accurately calculated, the accuracy of mileage calculation for subway/MRT journeys may be limited, especially when passing through underground sections where GPS signals may be unavailable. It is recommended to start recording before entering the subway station, as GPS signals are still available on the surface. Upon reaching the destination, return to the surface and press the "End" button to obtain the endpoint location and calculate the distance.
If a member forgets to press the "End" button, the app will automatically stop recording public transportation data and upload it after 30 minutes of no significant movement.
The issuance of leaves and other relevant precautions are the same as Ride Bike.
Profile
From this page, users can delete their account, view the app tutorial, check Custos policies, and contact the Custos service center for help.
